IVAO - Missing Tracker Data – Incident details

All systems operational

Missing Tracker Data

Resolved
Major outage
Started 19 days agoLasted about 2 hours

Affected

REST APIs

Operational from 7:25 PM to 9:34 PM

Tracker

Operational from 7:25 PM to 9:34 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We believe the underlying cause of the Tracker/WebEye issue has been identified and mitigated. Services are currently operating normally, and we are continuing to monitor the situation closely to ensure stability.

    Thank you for your patience while we worked to address this issue.

  • Identified
    UTC
    Identified

    We are currently investigating an issue affecting Tracker/WebEye, which may result in delayed or missing flight and controller data.
    To mitigate the issue, we had to restart WorldServer.

    Our team is actively working to identify the cause while normal operation should already be restored. We will provide further updates as more information becomes available.

    We apologize for the inconvenience and appreciate your patience.