IVAO - Notice history

All systems operational

Notice history

View current status

Oct 2026

OCT19
Weather Tiles Maintenance
CompletedMaintenance5 hours 28 minutes
  • Completed
    19 Oct 2026 at 15:28UTC
    Completed
    19 Oct 2026 at 15:28UTC

    Maintenance has completed successfully.

  • In progress
    19 Oct 2026 at 10:00UTC
    In progress
    19 Oct 2026 at 10:00UTC

    We are currently performing maintenance on our Weather Tiles service to enhance overall reliability and for future updates. During this time, you may experience slow loading times, failures to load, or temporary unavailability of weather tiles in WebEye and Aurora. As a result, weather-related map overlays might not function as intended.


    We appreciate your patience and understanding during this process and thank you for your continued support of IVAO.

Service Disruption affecting several services
ResolvedMajor outage36 minutes
  • Postmortem
    UTC
    Postmortem

    Service Incident Summary
    On 15 October 2026, our database service experienced an interruption between 06:55 and 07:22 UTC, during an automated software update.

    The database failed to complete startup following the update. Service was restored at 07:22 UTC. Initial findings point to an interaction between the update process and database restart handling; validation of the precise software issue is ongoing.

    We are reviewing update controls, maintenance procedures, and database health monitoring to reduce the risk of recurrence.

    We apologize for the disruption.

  • Resolved
    UTC
    Resolved

    We have confirmed that all affected systems have now been stabilised, and our services have returned to normal operation. As a result, we are closing this incident.

    We sincerely apologise for any inconvenience this disruption may have caused and appreciate your patience whilst the issue was being resolved.

    Happy flying and happy controlling!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.
    We are seeing services starting to recovery.

  • Identified
    UTC
    Identified

    We identified the cause of the issue and we are now working towards a mitigation.

  • Investigating
    UTC
    Investigating

    We have identified an issue affecting some of our services and are currently investigating the cause.

    Our technical teams are actively working to assess the impact and identify the necessary steps to resolve the issue. We will provide further updates as more information becomes available.

    We apologize for any inconvenience this may cause and thank you for your patience and understanding.

OCT6
Routine Maintenance on the Web Cluster
CompletedMaintenance4 hours 44 minutes
  • Completed
    06 Oct 2026 at 15:04UTC
    Completed
    06 Oct 2026 at 15:04UTC

    The scheduled maintenance has now been successfully completed.

    All systems are operating normally, and no impact to our services was observed during the maintenance.

    Thank you for your patience and understanding.

  • Update
    06 Oct 2026 at 11:06UTC
    Update
    06 Oct 2026 at 11:06UTC

    The maintenance is progressing as expected. However, the work is taking a little longer than initially anticipated.

    There is currently no impact to our services, and we will continue to monitor the situation closely while the maintenance is completed.

    Thank you for your continued patience and understanding.

  • In progress
    06 Oct 2026 at 10:20UTC
    In progress
    06 Oct 2026 at 10:20UTC
    Maintenance is now in progress
  • Planned
    06 Oct 2026 at 10:00UTC
    Planned
    06 Oct 2026 at 10:00UTC

    We will be carrying out an upgrade to some of our internal systems.

    The maintenance is expected to have little to no impact on our services. However, you may notice brief periods of unavailability or occasional errors while the upgrade is being carried out.

    Our team will be monitoring the systems throughout the maintenance and will work to minimise any disruption.

    Thank you for your patience and understanding.

Sep 2026

IVAO Pilot Client X-Plane Error 126 (Intermittent)
ResolvedMajor outage104 hours 10 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We now have a lead on what may be causing this issue.

    Our team is working hard to better understand the problem and find a permanent solution. We are actively investigating the issue and will keep working until we can resolve it.

    Thank you for your patience and understanding.

  • Identified
    UTC
    Identified

    Randomly, X-Plane reports Error Code 126 when loading the ivao_pilot plugins, as shown in the Log.txt.

    The VC_redist, IVAO Pilot Client and GStreamer installations are correct.

    Reinstalling GStreamer and/or VC_redist temporarily fixes the issue, but after a few X-Plane restarts, Error Code 126 reappears without any changes to the installation.

    The issue appears to be intermittent and may be related to one of the plugin dependencies failing to load correctly after restarting X-Plane.

    The software team are aware of the issue and are currently working on a permanent fix.

Aug 2026

EU Voice Server Unavailable Due to DDoS Attack
ResolvedMajor outage1 hour 1 minute
  • Resolved
    UTC
    Resolved

    The incident has been resolved, and all voice servers are now operating normally.

    We apologise for any inconvenience caused and thank you for your patience

  • Identified
    UTC
    Identified

    The European Voice Server is currently unavailable due to an ongoing DDoS attack.

    All other voice servers remain operational at this time.

    We apologise for the inconvenience and appreciate your patience whilst we work to restore service as quickly as possible.

Previous

Aug 2026 to Oct 2026

Next